蘑菇AV

The cost-of-living crisis is forcing UK consumers to change where they shop to save money. To attract and keep customers, retailers and brands across all sectors need to invest in loyalty programs鈥攁nd understand what shoppers want from them.

That鈥檚 reflected in UK consumers鈥� adoption of cashierless checkout technologies such as scan-and-go, which is relatively high compared with adoption of other retail tech tools, according to Insider Intelligence and Toluna鈥檚 April 2023 Ecommerce and Media survey conducted via Toluna Start. Hybrid shopping is here to stay.

Visa is preparing to launch account-to-account (A2A) payments in Europe early this year. The initial use case is bill pay, but it will expand to other payment types in the future, McInerney said. Our take: Strong international and non-card growth helps diversify Visa鈥檚 revenue and volume streams. We forecast Visa鈥檚 US card network transaction value will total $6.837 trillion this year, up 7% YoY.

Read the full report, Worldwide Retail Ecommerce Forecast 2024 Midyear Update.

The news: Digital fraud fell but was still rampant during the Cyber 5 holiday weekend鈥�4.2% of all attempted US ecommerce transactions were suspected to have been fraud between Thanksgiving and Cyber Monday, per TransUnion. This was a decline from last year鈥檚 5.8% despite increased ecommerce activity this year.

Read the full report, Luxury Ecommerce 2024.

Launched in Q2 2009 as Mercado Libre Publicidad, then rebranded to Mercado Ads in September 2020, the regional ecommerce giant managed to gain a significant edge over Amazon in Latin America through years of multibillion-dollar investments into fortifying its retail flywheel. (That flywheel comprises ecommerce, logistics, financial services, media, and advertising.).

At the end of 2023, Western Union opened 100 new retail locations in Europe. It plans to "significantly expand鈥� its locations through 2025. Why this matters: Brick-and-mortar stores can also help Western Union better meet customer expectations. 蘑菇AV 38% of remittance customers said they receive their remittances at a walk-in location, per a MoneyGram survey conducted in June 2024.

In contrast, average spend on ecommerce per digital buyer has grown 47.3% over the same period. To view the full forecast, click here. Click and collect is particularly appealing to millennials. UK millennials and older Gen Zers are the most likely to say they prefer shopping via click and collect.

Inditex bounces back after a rainy summer dented sales growth: The Zara parent reported a strong start to Q3 as shoppers responded positively to its product assortment.

Beauty is proving resilient to the cost-of-living crisis as shoppers splurge on premium products to boost their mood and skin health. But it won鈥檛 escape unscathed, with consumers already streamlining their beauty regimes and searching for bargains online.