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In a Washington Post article, Shira Ovide wrote that, if we use chatbots for the wrong things, like using a leaf blower to blow dry your hair, which apparently is what I did this morning, we risk feeling disappointed in the tech. So, she laid out some examples of when and when not to use GenAI, Microsoft's Copilot, in this instance. One was help figuring out what word to use.

You won't just get a chatbot or an automated message if you call us," and it was a joking with Jennifer Coolidge trying to figure out whether the person on the end of the phone was a robot or not saying that they should... Or they were telling her to prove that she wasn't one and I thought that was interesting because everyone's going towards GenAI, but that was kind of a pivot away from it.

It's maker, OpenAI is also reportedly talking to Sir Jony Ive, Apple's former designer, to create a new AI gadget as the industry debates the best form factor for the chatbot era. But Carina, does generative AI need a new device? What's the point? Carina Perkins:.

And so I just hope that, I mean my mind is also on kind of the future of the open web and what generative AI will mean for how we interface with the internet because a lot of my job is reading online and I really hope that my source material doesn't dry up because it's taken over by chatbots who offer no insight whatsoever. Marcus Johnson:. Yeah. All right, folks. Great arguments, great points.

He explains the new ChatGPT feature within Expedia's app currently in beta, iOS users first, let's people plan trips by talking to a chatbot. Travelers can ask for recommendations in categories like destinations, flights, or hotels, and will be able to book directly off some of the recommendations. But Ethan, Expedia wanting ChatGPT to be your travel advisor. What's the point? Ethan Cramer-Flood:.

And so, things like being able to edit posts, write longer posts, things like that access to an AI chat bot, not as important. Final thought from anyone wants to jump in here, where's this go?

Another example, 77% of businesses say chatbots enhance the customer experience. 77% said that, but only 27% of consumers see a benefit. So Evelyn, businesses and consumers apparently not being on the same page. What's the point? evelyn mitchell:. I've seen this before, where business leaders have the uncanny ability to forget things that as consumers we all know.

New York Times article where Mike Isaac pointing out Nissan, some people call it Nissan for some reason, building chat bots on WhatsApp that can help the automaker talk with its customers in Brazil and route them to local car dealerships.