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| Mar 16, 2023
Source: YouGov
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| Aug 30, 2022
Source: YouGov
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| Nov 27, 2023
Source: Canto; Ascend2
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| Nov 21, 2023
Source: FintechOS
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| Nov 9, 2023
Source: Acxiom; MTM
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| Sep 12, 2023
Source: Sprout Social
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| Jul 18, 2023
Source: Womble Bond Dickinson (WBD)
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| Jun 6, 2023
Source: Outreach
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| Sep 13, 2022
Source: Ascend2; Anteriad
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| Jan 11, 2024
Source: International Post Corporation
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| Aug 25, 2022
Source: Kount
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| Jan 26, 2023
Source: International Post Corporation
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| Oct 17, 2023
Source: American Express
ѱ澱’s ecommerce market is dominated by players like Mercado Libre, Amazon, Walmart, and Liverpool, offering TikTok Shop plenty of competition in a high-growth growth market. Sources. Associated Press. CNBC. The Economist. The Information. MediaPost. NPR. Politico. South China Morning Post. Wall Street Journal.
Article
| Jan 2, 2025
GenAI could help boost the efficiency of customer service teams and give shoppers access to fast, personalized, 24/7 support. To make the most of the technology, retailers and brands need to understand the key use cases in a customer service setting—and stay mindful of the risks.
Report
| Sep 18, 2024
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| Apr 23, 2024
Source: Salesforce
Our Christmica gift shopping as we call it in my mix household. So as I was shelling out dollars upon dollars, it occurred to me or I decided to ask ChatGPT the question of who in the world or where in the world do they spend the most on Christmas gifts? I did ask for Christmas.
Audio
| Dec 13, 2024
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| May 7, 2024
Source: Systopia
Need for speed: After the success of its US launch, which luxury carmaker will expand its cryptocurrency payment system to Europe? A) Ferrari. B) Jaguar. C) Porsche. D) Bentley. Ferrari is extending its cryptocurrency payment system to its network of European dealers.
Article
| Aug 26, 2024
Google was fined €2.4 billion ($2.42 billion) in August for making its own shopping recommendations more prominent than competitors—a claim that mirrors the upcoming charges. The similarities between the two claims sets a difficult precedent for the tech giant in fighting new charges.
Article
| Sep 26, 2024
‘Tis the season: Target and Amazon are leaning on fall flavors to attract shoppers. Target added 150 private label items, including new seasonal items like pumpkin donut holes, jack-o’-lantern sandwich cookies, pecan pie ice cream, and turkey stuffing flavored potato chips. The retailer also expanded its candy assortment ahead of Halloween, introducing 30 new items under its Favorite Day line.
Article
| Oct 3, 2024
Chart
| Apr 15, 2024
Source: PwC
Key stat: 30% of consumers in the US and Europe said the personalization feature they value most is receiving messages and offers that feel tailored to them. That’s the second highest personalization tactic. What it means for 2025: As generative AI is employed more in creative development, advertisers should be cautious and understand how consumers feel about the use of the technology.
Article
| Dec 2, 2024
However, 27% of US adults have not used cashierless checkout and are not interested in it, according to our February 2024 Ecommerce Survey conducted by Bizrate Insights. “[The technology] can be clunky and there’s a big learning curve that a lot of people just aren’t up for.
Article
| Jun 20, 2024
TikTok will bring live shopping to the US after all: The platform is partnering with TalkShopLive for the launch, despite lackluster results in the US.
Article
| Oct 4, 2022