This is the first installment of our “Retail and Ecommerce Sales Benchmarks” series, which helps retailers calibrate their sales mix against the market.
Report
| Sep 30, 2024
This is the first installment of our “Retail and Ecommerce Sales Benchmarks” series, which helps retailers calibrate their sales mix against the market.
Report
| Sep 30, 2024
This is the first installment of our “Retail and Ecommerce Sales Benchmarks” series, which helps retailers calibrate their sales mix against the market.
Report
| Sep 30, 2024
This is the first installment of our “Retail and Ecommerce Sales Benchmarks” series, which helps retailers calibrate their sales mix against the market.
Report
| Sep 30, 2024
This is the first installment of our “Retail and Ecommerce Sales Benchmarks” series, which helps retailers calibrate their sales mix against the market.
Report
| Sep 30, 2024
Chart
| Dec 31, 2024
Source: American Customer Satisfaction Index (ACSI)
Wonder’s timing is also less than ideal, given that consumers continue to pull back on restaurant spending as the cost of eating out (and ordering in) continues to rise faster than grocery prices.
Article
| Nov 13, 2024
Chart
| Jul 16, 2024
Source: Incisiv; Wynshop
Amazon is on a never-ending mission to speed up delivery: The retailer’s latest initiatives, including smart glasses and streamlined grocery fulfillment, will help cut costs and encourage shoppers to order more—and more often.
Article
| Nov 12, 2024
Since the pandemic, online ordering and delivery have become table stakes for the grocery industry. Retailers like Albertsons have begun to develop tools and capabilities that provide added value for customers, focusing on creating a more convenient experience.
“Consumers think about food 226 times a day, that’s a lot of cognitive load,” said Jill Pavlovich, senior vice president of digital shopping experiences at Albertsons Cos. “So we want to take the experience from a transactional one to a helpful set of tools that can help people manage this.”
Albertsons leveraged customer data to identify areas for improvement across its website and mobile app.
Article
| Jun 17, 2024
Chart
| Nov 27, 2024
Source: Competition & Markets Authority (CMA); National Centre for Social Research
Online shopping is popular across all demographics, but the where and how differs by age, culture, and interests. Current purchasing behaviors can help retailers and brands target digital shoppers and anticipate new trends.
Report
| Jan 31, 2024
That would be really interesting because there is a lot more of the pharmacy side of these stores is moving online and moving to other channels as well, like supermarkets.
Audio
| Oct 30, 2024
Chart
| Nov 27, 2024
Source: Competition & Markets Authority (CMA); National Centre for Social Research
Marketplaces play a major role in beauty and clothing, while grocery shoppers rely on in-store visits. Retailers must balance both online and in-store strategies, leveraging loyalty programs and fast delivery to stay competitive.
Article
| Oct 16, 2024
Chart
| Sep 10, 2024
Source: Deloitte
Amazon tests yet another grocery format: Amazon Grocery, which is located next to a Whole Foods Market, aims to fill the hole left by the sister brand’s restrictions on certain ingredients.
Article
| Oct 21, 2024
So we talk about prices, but food prices, I think, are one significant bellwether. 86% of consumers are frustrated with the rising cost of grocery shopping, according to an R. R. Donnelley & Sons survey. And food price is something we look at every day, so we're hyper aware of prices going up. They're up 28% since 2019, so they're up significantly.
Audio
| Oct 21, 2024
If Amazon wants to make a serious dent in the grocery landscape beyond Whole Foods and the 50-some Amazon Fresh locations, it will likely need to acquire a company with a larger footprint.
Article
| Oct 10, 2024
The double-digit growth in US consumer packaged goods (CPG) digital ad spend will come to a halt next year and hover around just 6% through 2026, per our forecast.
Article
| Oct 17, 2024
Chart
| Jun 23, 2023
Source: Insider Intelligence | eMarketer
Chart
| Oct 30, 2024
Source: ĢAV; Bizrate Insights
Chart
| Oct 30, 2024
Source: Attest
Chart
| Nov 1, 2024
Source: ĢAV
Chart
| Oct 22, 2024
Source: Boston Consulting Group (BCG)