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Digital wallets are solving this with passwordless checkout, which will likely become the industry norm

Companies implemented the tech for hyperpersonalization, AI chatbots, fraud prevention, and other use cases

Consumer-facing tech in stores is rapidly evolving. Retailers must prioritize investments carefully to maintain already implemented tech—and explore interesting (but largely untested) innovations.

Digital technologies are reshaping customers' in-store payment experience. Here’s what payment providers must know about in-store payment digitization trends.​

But fraud still remained rampant across the holiday weekend, showing payment providers have more work to do to step up their protections

Big Tech battled Europe’s new rules in 2024: Apple opened its ecosystem to comply with DMA while Meta faced fines and scrutiny over data use and subscriptions. We can expect continued stringent regulations.

The company used its two-sided network to capitalize on the holiday weekend

PayPal's outage highlights rising API-related flaws in finance. With 80% of U.S. adults relying on app-based payments, regulatory scrutiny and customer frustration could reshape the competitive landscape.

Despite Google Wallet and Apple Wallet’s investments in travel and ID features, adoption has been tepid

The mobile wallet’s scaled-back rollout has been slow. But wero should be able to overcome that thanks to its transformative nature

The point-of-sale installment offering will face adoption hurdles given growing competition in the country

This could not only impact its market share in the debit card industry and cut into its margins—it may also hurt Visa’s brand in the court of public opinion

The CFPB is trying to supervise large payment apps as the lines between Big Tech and payments blur. But it’s unclear how Trump will shake up the agency

The wallet is pushing new features to help increase app engagement and maintain customer loyalty

The BNPL provider has been prepping for this for years. Its profitability push and cost-cutting initiatives should set it up for a strong listing

Banning Google’s search payments will threaten browser stability, push Apple to adapt, and create openings for competitors like Bing and DuckDuckGo.

Square Loans, Cash App Borrow, and Afterpay were all bright spots that should yield longer-term growth

Google wants to be a retail hub: Less than a month after rolling out a rebuilt Google Shopping, the tech giant launched a host of in-store and local shopping features.

The actor’s appeal across generations can help attract users for the company’s debit card and in-store offerings

Firms must plan for regulatory changes across areas like BNPL, open banking, crypto, and credit cards

The rollout will help it keep up with Klarna, but well-established competitors in the market could limit its growth

European Mobile Payment Systems Association (EMPSA). European Parliament. European Payments Initiative. FIS. La Retail Tech. Meta. OpinionWay. Snap Inc.

Over half of proximity mobile payment users are under age 35, and about 1 in 5 are Gen Zers. And newly introduced features will make wallets more important than ever to merchants. To view the full forecast, click here. TikTok is mainstream. Adult TikTok users will spend 18 minutes daily on the platform in 2024, per our forecast—a number that has steadily risen since its blockbuster 2020.