The startup argues its chatbot platform is protected like movies and video games, but the legal system’s AI blind spots leave its liability in question.
Article
| Feb 3, 2025
Friend delays its AI pendant release and drops chatbot platform, betting on product refinement as it navigates resource constraints.
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| Jan 21, 2025
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| Jan 13, 2025
Article
| Jan 2, 2025
Article
| Dec 26, 2024
Meta AI updates hint at future advertising: The company’s chatbot will store “memories” and pull from user data to personalize answers.
Article
| Jan 29, 2025
On today’s podcast episode, we discuss how DeepSeek pulled the rug from under the established AI giants, how it stacks up against other chatbot models, and why it has changed the AI conversation moving forward. Tune in to the conversation with Director of Podcasts and host Marcus Johnson, Analyst Grace Harmon, and Senior Analyst Gadjo Sevilla. Listen everywhere and watch on YouTube and Spotify.
Audio
| Feb 3, 2025
Consumers don’t want to pay for patient portal messages: And responding to messages takes up physicians’ ever-limited time. Here’s how AI chatbots could benefit both parties.
Article
| Jan 2, 2025
As genAI expands beyond chatbots, app categories like banking and messaging could see AI-driven disruption, reshaping mobile habits and spending trends
Article
| Jan 27, 2025
Companies implemented the tech for hyperpersonalization, AI chatbots, fraud prevention, and other use cases
Article
| Dec 19, 2024
WaveForms bets on emotionally aware chatbots to transform customer service, but overcoming widespread user distrust of AI interactions may be its toughest challenge.
Article
| Dec 11, 2024
Consumers are submitting medical scans to Elon Musk’s genAI chatbot, Grok: But Grok isn’t trained well enough on medical data, which could create a host of problems for patients.
Article
| Nov 21, 2024
38% of marketers worldwide cite chatbots as the most impactful AI use case for enhancing the digital experience, according to a September 2024 survey by Advanis and Sitecore.
Article
| Nov 5, 2024
Docs struggle to use ChatGPT for diagnosing illnesses: Chatbots have greater diagnostic accuracy by themselves than physicians using AI. We examine how doctors can get more comfortable using AI for medical diagnostics.
Article
| Nov 19, 2024
Report
| Jun 21, 2024
On today's podcast episode, we discuss what a chatbot even is, what the most popular ones are, the main obstacles to widespread adoption, and how AI agents can take things a step further. Tune in to the discussion with host Marcus Johnson and analyst Jacob Bourne.
Audio
| Oct 22, 2024
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| Oct 18, 2024
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| Sep 27, 2024
Article
| Sep 19, 2024
Sponsored chatbot answers may confuse users, but Perplexity is banking on brand deals to drive revenue.
Article
| Sep 25, 2024
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| Oct 17, 2024
Source: ĢAV; CivicScience
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| Oct 17, 2024
Source: ĢAV; CivicScience
Chart
| Oct 17, 2024
Source: ĢAV; CivicScience
Article
| Sep 16, 2024
AI chatbots help busy healthcare providers communicate with patients: Consumers would rather engage with AI than wait on hold for a human. But many are concerned with the tech’s reliability and ability to protect their data.
Article
| Sep 10, 2024